Terms of Service
Terms of Service (TOS) – Communications and Website Use
Acceptance of Terms
By visiting [Website URL] and/or subscribing to SMS communications, you agree to these Terms.
Service Description
We provide HVAC products/services, appointment scheduling, customer support, and related communications via our website and SMS/MMS.
User Responsibilities
Provide accurate information, maintain account security, and comply with applicable laws.
Do not misuse the messaging system (spam, bot use, automated scraping, etc.).
SMS/MMS Communications
You consent to receive texts from [Company Name].
You can opt-out anytime per the opt-out instructions.
We may use automated messages and may use short codes or toll-free numbers.
Intellectual Property
Content on the site is owned by [Company Name] or licensors; you may not reproduce without permission.
Limitations of Liability
We aren’t liable for third-party services, interruptions, or content accuracy to the extent allowed by law.
Privacy
Our Privacy Policy describes data collection and use.
Governing Law
This agreement is governed by the laws of [State/C country], without regard to conflicts of law.
Modification of Terms
We may update terms with notice. Continued use constitutes acceptance.
Acceptable Use Policy (AUP) for SMS and Website
Use of the messaging service must be for legitimate business communications with consent.
Prohibited: unsolicited messages, phishing, harassment, harmful content, or illegal activities.
Content standards: no deceptive advertising, no misrepresentation of services.
Security: keep login credentials secure; report suspicious activity.
Termination: we may suspend or terminate service for violations.